Trust & Compliance Roadmap

Safety-first transparency for PrimeHealth Library.

PrimeHealth is building a medical-library, medication-intelligence, Care Assistance, location-based care access, and future EHR-backed workflow platform with strong security, privacy, consent, audit, quality, medical-review, and AI-governance controls.

Current status: controlled educational preview

PrimeHealth is educational only. PrimeHealth does not diagnose, prescribe, replace licensed medical care, provide emergency response, guarantee provider availability, or guarantee facility/pharmacy acceptance, approval, treatment, stock, or outcome.

Security readiness

PrimeHealth is preparing an information-security program with ISO/IEC 27001 readiness as a major target. PrimeHealth is not ISO certified yet.

Privacy readiness

PrimeHealth is preparing privacy-management controls for consent, location, IP/device audit data, health-record workflows, retention, deletion, and user rights. PrimeHealth is not ISO/IEC 27701 certified yet.

Quality readiness

PrimeHealth is building quality-management processes for content review, BuildOps checks, change control, feedback handling, and corrective action. PrimeHealth is not ISO 9001 certified yet.

AI governance readiness

PrimeHealth plans AI governance controls for AI explanations, prompt/version tracking, safety flags, audit logs, and professional review gates. PrimeHealth is not ISO/IEC 42001 certified yet.

Certification and approval claims

PrimeHealth will not use unsupported trust claims.

Safe current wording

  • Preparing for ISO/IEC 27001 readiness.
  • Preparing privacy controls aligned with ISO/IEC 27701 principles.
  • Building quality processes aligned with ISO 9001.
  • Planning AI governance with ISO/IEC 42001 direction.
  • Using WHO-source-aware references only where cited and relevant.

Claims not used unless obtained

  • ISO certified.
  • WHO approved, WHO certified, or WHO endorsed.
  • Clinically approved.
  • Provider verified.
  • Pharmacy/facility approved or verified without evidence.

Disabled until gates pass

Clinical and high-risk workflows remain locked.

Live intake
Real record upload
AI document analysis
EHR case creation
Provider matching
Provider dashboard
Appointment scheduling
Patient-provider messaging
Video visits
Telemedicine consultations
Diagnosis
Prescribing
Treatment recommendations
Emergency response

Consent, role access, feature flags, privacy/security controls, audit logging, provider verification, medical/legal review, and operational readiness must pass before any real clinical workflow can open.

Trust roadmap

What PrimeHealth is preparing next

ISO/IEC 27001 information-security readiness
ISO/IEC 27701 privacy-management readiness
ISO 9001 quality-management readiness
ISO/IEC 42001 AI-governance readiness
Backend consent recording
Geo/IP/device audit logging
Preview lock and manual tester accounts
Medical and pharmacy content review process
Facility/pharmacy verification process
Provider verification and telemedicine gate process

Related PrimeHealth areas

Update status

Created: May 15, 2026

Last reviewed: May 15, 2026

Content version: v0.1 trust compliance preview